an In The Media Appearance
"As Deadline Nears, State Insurance Exchanges Still A Mixed Bag" - NPR. 02/21/2014
States running their own insurance exchanges, although they may struggle initially more than states with federally run exchanges, may end up doing better in the longer term, says Heather Howard: “They have consumer assistance infrastructure, grants out to community-based organizations, and they’re building and doing a lot more marketing. And their consumers are hearing much more about the options.”